Privacy Policy

Effective Date: [14/4/2021]

BFY LIMITED (hereinafter referred to as the "Company", "we", "us", or "our") respects the privacy of individuals who use our website and services.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information obtained through our website and international fertility treatment coordination services (collectively, the "Services").

By accessing our website or using our Services, you acknowledge and agree to the practices described in this Privacy Policy.

1. About BFY LIMITED

BFY LIMITED is an international fertility treatment coordination service provider.

We support individuals and families seeking fertility-related services by providing coordination, communication, translation, interpretation, administrative assistance, and related support between clients and independent medical providers located in different countries.

Our Services may include coordination with licensed fertility clinics, hospitals, laboratories, medical professionals, legal professionals, translators, and other service providers.

BFY LIMITED does not provide medical diagnosis, medical treatment, medical procedures, or medical advice.

All medical services are provided independently by licensed medical institutions and healthcare professionals. Clients are responsible for obtaining appropriate medical advice directly from qualified healthcare providers.

2. Personal Information We Collect

For the purpose of providing and improving our Services, we may collect the following categories of personal information:

(1) Identification Information
Full name
Date of birth
Gender
Nationality
Passport information
Residential address
Contact information
Email address
Telephone number
(2) Communication Information
Information provided through email, messaging applications, online meetings, or other communication channels
Records of communications between clients and BFY LIMITED
(3) Health and Fertility-Related Information

Where necessary for providing fertility treatment coordination services, we may process sensitive information including:

Medical history
Fertility-related information
Medical examination results
Laboratory test results
Treatment-related information
Information provided by clients or medical institutions

We only process such information when necessary for providing requested coordination services and with appropriate consent or other lawful basis.

(4) Payment and Transaction Information

We may collect:

Billing information
Payment records
Transaction details
Information necessary for processing payments or refunds

We do not store complete credit card information unless required and securely handled according to applicable payment processing standards.

(5) Website Usage Information

When users access our website, we may automatically collect:

IP address
Browser type
Device information
Operating system information
Access date and time
Pages viewed
Website usage statistics

Such information may be collected through cookies and similar technologies.

3. How We Collect Personal Information

We collect personal information through:

Information directly provided by clients
Contact forms on our website
Email communications
Online consultations
Applications or registration procedures
Agreements and contracts
Communication with medical institutions or authorized representatives

We may also receive information from third parties where necessary to provide requested Services, including:

Fertility clinics
Hospitals
Laboratories
Legal professionals
Interpreters and translators
Authorized representatives of clients

4. Purpose of Processing Personal Information

We use collected personal information for the following purposes:

(1) Providing and Managing Services

Including:

Responding to inquiries
Understanding client requirements
Coordinating communication with medical institutions
Supporting fertility treatment-related arrangements
Providing administrative assistance
Managing client relationships
(2) Communication and Customer Support

Including:

Providing updates regarding services
Responding to questions
Providing important notices
Communicating regarding ongoing cases
(3) Coordination with Third Parties

Where necessary, we may use personal information to coordinate with:

Medical institutions
Healthcare professionals
Laboratories
Legal professionals
Translation providers
Travel-related service providers

for the purpose of delivering requested services.

(4) Business Administration

Including:

Accounting
Payment processing
Record keeping
Compliance with legal obligations
Fraud prevention and security purposes

5. Disclosure of Personal Information to Third Parties

BFY LIMITED does not sell, rent, or trade personal information of clients.

However, we may disclose or share personal information with trusted third parties when such disclosure is necessary for providing our Services, fulfilling contractual obligations, or complying with applicable laws.

Such third parties may include:

Licensed fertility clinics and hospitals
Medical professionals and healthcare providers
Laboratories and diagnostic service providers
Legal professionals and notaries
Translators and interpreters
Travel assistance providers
Payment service providers and financial institutions
Professional advisors, accountants, and auditors
Technology and website service providers

We only provide information that is reasonably necessary for the relevant purpose.

Where sensitive personal information, including fertility-related or medical information, is shared with healthcare providers, such sharing is performed only for the purpose of facilitating requested fertility-related services and with appropriate authorization or consent.

6. International Transfer of Personal Information

Because BFY LIMITED provides international coordination services, personal information may be transferred, stored, or processed in countries other than the country where the client resides.

Depending on the client's selected service location, information may be transferred to countries including, but not limited to:

Ukraine
Georgia
Kazakhstan
Cambodia
Japan
Seychelles

Such transfers may be necessary to coordinate services with medical institutions, professionals, and service providers located in those countries.

BFY LIMITED takes reasonable measures to ensure that personal information is handled appropriately and securely when transferred internationally.

7. Processing of Health and Sensitive Information

Certain information handled by BFY LIMITED may be considered sensitive personal information, including fertility-related information and medical records.

We understand the importance of protecting such information and apply additional care when processing sensitive data.

Sensitive information is processed only when:

The client requests or agrees to fertility-related coordination services;
Processing is necessary to communicate with medical institutions or professionals;
Processing is required for administrative or legal purposes;
Processing is permitted under applicable laws.

BFY LIMITED does not make medical decisions on behalf of clients and does not provide medical judgments or recommendations.

Medical assessments, diagnoses, treatment plans, and procedures are the sole responsibility of independent licensed medical professionals.

8. Data Security

BFY LIMITED implements reasonable technical and organizational measures designed to protect personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

Such measures may include:

Access control procedures
Secure communication methods
Limited access to personal information
Internal confidentiality obligations
Appropriate storage practices

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Retention of Personal Information

BFY LIMITED retains personal information only for as long as reasonably necessary for:

Providing requested Services
Maintaining business records
Meeting legal and regulatory obligations
Resolving disputes
Enforcing agreements

When personal information is no longer required, we will take reasonable steps to securely delete or anonymize such information.

The retention period may vary depending on:

The nature of the information
Legal requirements
The purpose for which the information was collected

10. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website performance.

Cookies may collect information such as:

Browser type
Device information
Website activity
Pages visited
General usage statistics

Cookies help us:

Improve website functionality
Understand visitor preferences
Maintain website security
Analyze website traffic

Users may disable cookies through their browser settings. However, disabling cookies may affect certain website functions.

11. Third-Party Websites

Our website may contain links to third-party websites, including medical institutions, service providers, or other external resources.

BFY LIMITED is not responsible for the privacy practices, security measures, or content of third-party websites.

Users should review the privacy policies of external websites before providing personal information.

12. User Rights Regarding Personal Information

Depending on applicable laws, users may have rights regarding their personal information, including:

Requesting access to personal information held by BFY LIMITED
Requesting correction of inaccurate information
Requesting deletion of personal information
Requesting restriction of processing
Withdrawing consent where processing is based on consent
Requesting information regarding how personal information is processed

To exercise these rights, users may contact BFY LIMITED using the contact information provided in this Privacy Policy.

BFY LIMITED will review requests within a reasonable period and respond in accordance with applicable laws.

13. Legal Basis for Processing Personal Information

BFY LIMITED processes personal information based on one or more of the following legal grounds:

Where processing is necessary to provide requested Services;
Where processing is necessary to perform contractual obligations with clients;
Where the client has provided consent;
Where processing is necessary to comply with applicable legal obligations;
Where processing is necessary for legitimate business purposes, provided that such interests do not override the rights and interests of individuals.

For sensitive personal information, including fertility-related or health information, BFY LIMITED applies additional safeguards and processes such information only where permitted by applicable laws and where necessary for providing requested Services.

14. Compliance with Applicable Laws and Regulations

BFY LIMITED operates its Services in accordance with applicable laws and regulations relating to:

Personal data protection;
Privacy and confidentiality;
International business operations;
Anti-money laundering and compliance requirements where applicable.

BFY LIMITED may cooperate with competent authorities, regulatory bodies, or professional advisors where required by law.

15. Confidentiality Obligations

BFY LIMITED recognizes that clients may provide highly personal and confidential information in connection with fertility-related services.

We maintain confidentiality regarding client information and require appropriate confidentiality obligations from employees, contractors, and service providers who may access personal information.

Personal information will only be accessed by persons who require such access for legitimate business purposes.

16. Business Partners and Independent Service Providers

BFY LIMITED coordinates services with independent third-party providers, including medical institutions and professional service providers.

BFY LIMITED does not control or operate the medical facilities, laboratories, or healthcare professionals involved in a client's treatment.

Each independent provider remains responsible for its own professional services, compliance obligations, and handling of personal information.

17. Children's Personal Information

BFY LIMITED's Services are primarily intended for adults seeking fertility-related assistance.

We do not knowingly collect personal information from children without appropriate authorization from a parent, legal guardian, or lawful representative.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to address the situation.

18. Changes to This Privacy Policy

BFY LIMITED may update this Privacy Policy from time to time to reflect:

Changes in our Services;
Changes in applicable laws;
Improvements to our privacy practices;
Changes in business operations.

The updated Privacy Policy will be published on this website with the revised effective date.

Users are encouraged to review this Privacy Policy periodically.

19. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of personal information, please contact us.

Company Name:BFY LIMITED

Registered Office:Oliaji Trade Centre, 1st Floor,Victoria, Mahé, Republic of Seychelles

Email:info@bfy-center.com

20. Additional Disclaimer Regarding Medical Services

BFY LIMITED provides coordination and support services only.

We do not:

Provide medical diagnosis;
Perform medical procedures;
Provide medical treatment;
Replace licensed medical professionals;
Guarantee medical outcomes or treatment results.

All medical decisions and procedures are performed solely by independent licensed medical institutions and healthcare professionals.

Clients should consult qualified medical professionals regarding medical conditions, treatment options, risks, and outcomes.